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Facilities Maintenance Manager

The Facilities Maintenance Manager is responsible for implementing preventative and routine maintenance programs for all Zoo facilities and providing daily leadership and supervision of maintenance staff.  Under direct supervision of the Director of Operations, this position performs capital improvements and maintenance projects, and assists with setting up non-routine and special events as requested.  This position is the primary point of contact for after-hour emergencies, and performs as field contact as assigned by the Director of Operations and/or Vice President of Facilities, Construction and Operations.

Essential Duties:

  1. Provides quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance.
  2. Inspects and reviews all zoo facilities to ensure consistency with operational standards of safety and public service goals. Makes recommendations for repairs to Director of Operations.
  3. Leads and supervises assigned staff, including routine performance appraisals, coaching, takes appropriate corrective action in consultation with the Director of Operations.
  4. Reviews and prioritizes work orders to make sure they are being completed on a timely basis
  5. Research and orders parts and maintains inventory as needed.
  6. Responsible for managing paperwork such as invoices, work orders and responding to other administrative priorities..
  7. Assesses, diagnoses, repairs and performs preventive maintenance on all construction and maintenance areas (such as electrical, HVAC, plumbing, fabrication and facility structures).
  8. Applies appropriate safety standards to departmental operations. Ensures compliance with all institutional, local, state, and federal (OSHA) standards. Instructs and trains staff as needed.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).


  1. Minimum 2 years of experience in facility management in either zoo, aquarium, college/hospital campus preferred; minimum 3 years of supervisory experience.
  2. Trade school diploma, or trade license preferred (HVAC, electrical, mechanical).
  3. Ability to make quick decisions and take quick action in correcting unsafe situations.
  4. Knowledge of local, state, and federal (OSHA) compliance requirements.
  5. Ability to read and interpret blueprints.
  6. Excellent written and verbal communication skills.
  7. Availability for after-hour on-call emergencies and repairs.
  8. Ability to foster initiative and teamwork.
  9. Ability to lift up to 50 lbs., work at heights of up to 35 ft. and work outdoors in extreme weather conditions.
  10. Possession of valid driver license.
  11. Ability to pass pre-employment background and DMV check, drug test, and annual TB test.

Department:      Operations and Facilities Support
Supervisor:       Director of Operations
Supervises:       Maintenance staff
FLSA Status:     Full-Time, Regular, Exempt
Minimum Salary Range: $70,010 (starting salary based on qualifications)