Director of Facilities Management

Primary duties and responsibilities:

Manages all Plant & Facilities projects, special repairs, routine repairs and preventative maintenance programs. Ensure construction is timely, cost effective and supports institutional goals and policies.  Maintenance includes Electric, Water, Gas, HVAC, Carpentry, Exhibition, Welding, and Painting.  Assist with capital construction program and act as CZS project management liaison.  Participate in capital project planning teams as assigned.  Provide input on long-term department planning to the VP of Risk & Facilities Management (“VP”).  Identify and budget necessary resources. Approve purchases for assigned areas in accordance with prescribed policies and purchasing policies.   Manage construction activities, design, renovations, repairs, and major infrastructure maintenance.  Ensure compliance with applicable building codes and regulations.

Develop and control Exhibit and Facilities department operating budgets in conjunction with the Vice President of Risk & Facilities Management (“VP”).  Approve and control all department expenditures and purchasing accordingly.  Produce facility surveys, construction evaluations, schedule projections, technical evaluations, and work schedule analyses to accurately represent and project park-wide resource allocations.

Leads and facilitates projects from conceptual design through construction and commissioning. Arranges meetings, sets agendas, and acts as the primary liaison with external consultants, designers, architects, general contractors, and CZS staff.  Oversee and manages project scope, facilities development of design specifications, coordinates bid process in conjunction with the Procurement department, and manages overall project scheduling.  Ensures adherence to project specifications and timelines. Works with CZS staff on project concept, needs and requirements.  Reviews and interprets detailed construction plans and specifications.  Serves as the field liaison for all construction related activities, working with general contractors, architects, engineers, CZS staff and other vendors for the duration of the project. Works closely with internal stakeholders to ensure deliverables and approvals at various stages are secured.  Regularly inspects work to ensure compliance with all standards and specifications. Monitors and directs contractor operations to ensure safety compliance.  Assures all necessary permits are obtained.

Assist VP by acting in the capacity as a liaison with outside utility providers for gas, water and electric purchases.  Work with suppliers to provide services in the best interest of the institution.  Monitor consumption data, project future consumption, and nominate appropriate supply amounts, as directed.

Develop and maintain Standard Operating Procedure programs to include, safety, inventory, purchasing and facility surveys.  Coordinate activities of assigned leads, ensure all permits are in place, establish departmental standards, and necessary resources are budgeted.  Maintain material inventories and oversee new product research.

Manage plant maintenance work.  Ensure exhibits and facilities are well maintained, functional, meet animal collection health and welfare requirements, and are aesthetically pleasing to guests.  Coordinate annual facilities program planning.  Establish and enforce quality control standards for each utility system throughout the park.  Ensure all necessary inspections are completed.  Develop technical specifications for material and application standards.

Maintain detailed work order system and proper recordkeeping, documentation and support systems to collect, track and report labor, work progress and other data management and decision making. Approve timecards, OT and beeper pay and assures accuracy.

Coordinate and schedule services as necessary in support of special events with requesting clients and with other department groups.  Utilize CMMS and other programs that identify available labor hours, requested services, scheduling concerns, and accurately reflect costs for special events.

Act as the Plant & Facilities liaison for the CZS Incident Response team.  Respond to all CZS life-threatening or other emergencies on behalf of the Facilities department.  Assist in the preparation and review of new and current facilities incident response procedures and standards and provide documentation of available resources to the Incident Response team during crisis events.

Work with VP to manage employee safety program within the Facilities department.  Ensure staff participation in training, compliance with safety policies and protocols, and maintenance of required information and records.

Hire, select, develop, and manage qualified department staff. Oversee scheduling and work assignments, orientation, staff training and development, coaching and counseling, performance appraisal and management, recognition, and recommendation of appropriate disciplinary and termination employment actions.

Develop and implement actions to improve workplace culture with an emphasis on driving results and fostering inclusion.  Actively lead employee engagement, talent development, recruitment, and retention initiatives.  Leverage organizational resources (training and development-CZS University, performance management systems, employee surveys, regular communications vehicles, staff meetings, etc.) to drive continuous improvement and positive outcomes.

Other related duties as assigned.