Are You Plugged In?

Welcome to our digital news page! We're hoping this page will engage our members an keep them updated with committee and conference happenings, safety and sustainability tips and an opportunity to show off the hard work we are all doing. 

If you have content ideas or would like to contribute, reach out to Nikki.Dzialowy@NWTrek.org

This page was updated on 11/10/2025

2025 Conference Was a Success!! 

The 2025 AZFA Conference: A Record-Breaking Success!

The 2025 AZFA Conference was truly one for the record books! With over 200 attendees and 37 vendors, this year’s event brought together an incredible community of professionals, educators, and supporters.

A heartfelt thank you goes out to our amazing hosts at Hogle Zoo. Their dedication and hospitality set the tone for a memorable experience. Special recognition goes to Dan, whose countless hours of planning and coordination were instrumental in making this conference such a success.

We also want to extend our sincere gratitude to all of the session educators. Your time, energy, and expertise are what make this conference meaningful and impactful year after year.

To our vendors—thank you! Your continued support not only enhances the conference experience but also helps keep costs low for attendees and supports the mission of AZFA. We couldn’t do it without you.

Here’s to another fantastic year of learning, networking, and growing together. We can’t wait to see what’s in store for 2026! See you in Cincinnati!

We're Headed to Cincinnati in 2026!

It looks like a plain white box, but if you click below a video should play 🙂

The MacGyver Award

The 2025 MacGyver Award: Creativity, Chaos, and Cardboard

This year’s MacGyver Award competition was fierce—duct tape was flying, zip ties were snapping, and innovation was at an all-time high. We saw some truly wild and wonderful submissions, proving once again that AZFA folks can fix, build, or invent just about anything with a little ingenuity and whatever’s lying around the shop.

A huge congratulations to Art Mertz, who took home the coveted MacGyver Award by thinking so far outside the box, we’re not even sure he saw the box. Well done, Art—you’ve set the bar high (and possibly on wheels).

Pro tip for next year: If you upload your MacGyver submission in advance, you might just score a discount on your conference costs. That’s right—creativity and savings? It’s a win-win.

Got an idea? A question? A half-baked plan involving PVC and hope? Reach out to Trey Elfer anytime throughout the year. He’s not just the guy to talk to—he’s also our new AZFA President. So let’s all do our part and make sure his inbox stays full and his phone never stops buzzing. It’s what leadership is all about.

Welcome New Members!

Since 7/1/2025

Judy Esterbrook Sr. Manager - Sales, Partnerships & Special Events, The Living Desert Zoo and Gardens
Connor Anglum , Cheyenne Mountain Zoo
David (CD) Cunningham , Cheyenne Mountain Zoo
Phill Henley , Cheyenne Mountain Zoo
Jack Reeves , Cheyenne Mountain Zoo
Justin Person Engineer Technician, Smithsonian Institute
Rigoberto Zavala Director of Facilities and Maintenance, Dallas Zoo
Jerry Gallagher Director of Facilities, Kansas City Zoo and Aquarium
Dr. Jay Aguilar Global VP of Business Development & Marketing, Chance Rides, LLC
Michael Caito Field Sales Representative, IDEXX
Crystal Goldenstein Director of Facilities, New York Aquarium
Jeremy Trantham Curator of Facilities and Exhibits, WNC Nature Center
Christie Palmer , Nets Unlimited Inc.
Cody Peay Facilities Manager, Tracy Aviary
Nicholas Venditti National Sales Manager, Pulsar Measurement
Sean Cobourn Marketing, Abacus Sports
Heidi Knotts Marketing Manager, Chance Rides
Trevor Leonard Chief Operating Officer, Oklahoma City Zoo & Botanical Gardens
Ryan McCoy Director of Facilities, Oklahoma City Zoo & Botanical Gardens
Brice Newport Assistant Director of Facilities, Oklahoma City Zoo & Botanical Gardens
Darren Goad Director of Building and Gardens, Oklahoma City Zoo & Botanical Gardens
Johnny May Owner/President, Aquatic Development and Consulting, LLC
Jared Masker Deputy Director, North Carolina Aquarium at Fort Fisher
Jeff Wagoner , North Carolina Aquariums
Brendan Kenavey Director of Facilities, Pittsburgh Zoo & PPG Aquarium
Megan Belongia Analytics Team Coordinator, Verdis Group
Brandon Hubbard Manager, Horticulture, Houston Zoo
Jesse Cavazos Supervisor, General Maintenance, Houston Zoo
Matt Monroe , Saint Louis Zoo
Bill Weckback HVAC Technician, Saint Louis Zoo
Stewart Jeske, P.E. President / Founder, JEI Structural Glass, Glazing, Panel Engineering & Drafting
Caroline Thomas Regional Marketing Manager for the Americas, Pulsar Measurement
William Cooper Director, Greenville Zoo
John Edds Business Manager, Greenville Zoo
Thomas Nowak Facilities Maintenance Supervisor, Greenville Zoo
Andrew Pek Maintenance Technician, Greenville Zoo
Peter Reynolds Master Electrician, Greenville Zoo
Nicholas Davison Maintenance Technician, Greenville Zoo
Greg Gonzalez Facilities Technician, Sacramento Zoo
Tim Helgeson Lead Maintenance Technician, Great Plains Zoo and Butterfly House
Carla Wilhaven Facilities Management Administrative Coordinator, Denver Zoological and Conservation Alliance
Jeremiah Lelito Facilities Manager, The Phoenix Zoo
Patrick Cimarusti Senior Director - Facilities Operation and Infrastructure, Lincoln Park Zoo - Chicago
Rolando Abin Maintenance Manager, Naples Zoo
Matthew Hoard Manger Support & Training, RCK Controls Inc.
Christian Gayton Superintendent, Whiting-Turner Contracting Company
Joshua Vandament Electrician, Cincinnati Zoo
Alvin Bass Jr. Building Maintenance Supervisor, ABQ BioPark
Nate Newberry Trade Show Coordinator, AGRU America
Matt Barnett Technical Representative, AGRU America
Benjamin Ptacek Project Architect, TESSERE
Jason Brown Electrician, Woodland Park Zoo
Jeromy Owens Facilities Maintenance Manager, Mesker Park Zoo
Lillian Shrode Facilities Coordinator, Mesker Park Zoo and Botanic Garden
Dave Ruhl Executive Vice President, Cheyenne Mountain Zoo
Pamela Miller Keyboarding Clerk 2, Cape May County Park and Zoo
Kent Kalar Owner, Gulf Coast Scales
Clarissa Flores Project Manager & SW Regional Sales Manager, Cost of Wisconsin, Inc.
Jordan Jones Director of Midwest Sales, Cost of Wisconsin, Inc.
Jeff Lovelien Vice President of Sales & Marketing, Cost of Wisconsin, Inc.
Jeff Sheiber Vice President of Business Development, Cost of Wisconsin, Inc.
Edward Runyon Parks Director, Cape May County Park and Zoo
Jonathon Simpkins Maintenance Worker 3 Grounds, Cape May County Park and Zoo
Steven Quigley Maintenance Worker 3 Grounds, Cape May County Park and Zoo
Justin DiLorenzo Maintenance Worker 1 Grounds, Cape May County Park and Zoo
Trevor Moore Zoo Manager, Cape May County Park and Zoo
Shireen Khimani Director of Strategy, Eos Lightmedia
Jeffery Keaffaber Co-Host, INFLOW
David Benhart Director, Capital Projects and Facilities, Brookfield Zoo
Ryan Doerzbacher , North Carolina Museum of Life and Science
Joe Moore General Maintenance Technician, National Aviary
Jennifer Karbula , TESSERE
Alberto Perez Facilities Director, Cabrillo Marine Aquarium
Leonard Amuok Facilities Maintenance Manager, Potawatomi Zoo
Lisa Marie Avendaño Chief Operating Officer, Houston Zoo, Inc.

Conference Presentations Here!

There is a link below to review some of the presentations from the 2025 Conference. We have not received all of them from the presenters. If you're looking for a specific one, let Nikki or Sam know and we can try to reach out to them and acquire it. These are set to not be downloaded. If you would like to download a copy, please contact Nikki or Sam and we will connect you with the instructor to confirm it's good to download. 

We re evaluating the costs of recording the sessions in 2026. Is this something folks would be interested in? 

Committee Sign Ups!

Get Involved: Join an AZFA Committee in 2026!

Did you know AZFA is 100% volunteer-run? That’s right—everyone behind the scenes is just like you: working in zoos and aquariums, juggling projects, and still finding time to help this amazing organization grow.

We’re always looking for passionate, creative, and slightly zoo-weary folks to join our committees. If you’ve ever had an idea for how to make the conference better, raise more funds, recruit more members, or just want to be more involved—this is your moment.

Even just a little time each month can make a big difference. Plus, it’s a great way to connect with others, share ideas, and help shape the future of AZFA.

I’ll be sending out committee meeting invites in January, and I’d love to see your name on that list! Here’s what you can sign up for:

  • Membership Committee – Help recruit and retain members. Bring your charm!
  • Conservation Committee – Review Clark Waldram Grant applications and help fundraise for the Clark Waldram Fund.
  • Conference Planning Committee – Plan sessions, pick food, recruit vendors, and make the magic happen.
  • Professional Relations Committee – Help grow our vendor base and build lasting partnerships.
  • Publications & Website Committee – Assist with The Outlet and keep our website fresh and functional.
  • Honors & Awards Committee – Promote awards, review nominations, and make sure our rockstars get recognized.

If any of these sound like your jam—or even if you’re just curious—reach out! We’d love to have you on board.

Let’s make 2026 our best year yet—together.

Contact Nikki at Nikki.Dzialowy@NWTrek.org if you'd like to join a committee. 

Zoolights Survey

Help Us Brighten the Holidays!
We’d love to learn more about everyone’s holiday lighting displays. Please take a moment to fill out the survey below—your input will help us share ideas and make this season even more festive for all!

2025 HONORS and Awards

Presidents Honor Award – 2025 Recipient: Dan Smith and Hogle Zoo

The Presidents Honor Award recognizes individuals or teams who exemplify AZFA’s mission through outstanding contributions in conservation, sustainability, animal welfare, and excellence in facilities. This year, we are proud to honor Dan Smith and the Hogle Zoo team, whose dedication and excellence truly set a new standard.

In 2025, Hogle Zoo achieved a remarkable milestone—earning a perfect AZA accreditation inspection, one of only ten zoos ever to do so. This rare accomplishment reflects their unwavering commitment to animal welfare, sustainability, and operational excellence. Their facilities stood out with zero major or minor concerns, showcasing the depth of their preparation and passion.

Beyond accreditation, Hogle Zoo also went above and beyond in hosting this year’s AZFA conference, demonstrating their mission-driven spirit and collaborative leadership. Congratulations to Dan and the entire Hogle Zoo team for this well-deserved recognition!

Conservation Honor Award – 2025 Recipient: Mallory Geresy

The Conservation Honor Award celebrates individuals who embody what it means to be part of a conservation-driven organization—those who make intentional choices and take meaningful actions to support sustainability and environmental stewardship.

This year’s honoree, Mallory Geresy, is a true rock star in the world of sustainability. Mal is a driving force behind waste and utility initiatives at her zoo, playing a key role in the journey toward zero waste—including the successful execution of zero waste events, a major achievement for any institution.

Her impact doesn’t stop there. Mal dives deep into utility data, translating it into actionable insights that have led to significant savings and improvements across the facilities team. Her ability to make complex information accessible and useful has pushed her team to new heights.

Whether she’s supporting conservation efforts, implementing green policies, or simply being a positive and genuine presence on the team, Mal exemplifies what it means to be mission-driven. Her dedication, creativity, and collaborative spirit make her an invaluable asset—and a truly deserving recipient of this year’s Conservation Honor Award.

Safety Honor 2025 Recipient: Erin McNally

Safety Honor Recipient: Erin McNally

We are proud to recognize Erin McNally as this year’s Safety Honor Recipient. Erin has dedicated over 16 years to the zoological industry as a Credentialed Veterinary Technician, with a deep commitment to both human and animal safety. In 2019, she transitioned from a traditional zoo role to serve as a Relief Veterinary Technician through Wildlife Aquatic Zoo Relief, supporting facilities across the country.

Erin is a passionate advocate for safer practices in animal care, particularly through her promotion of the Two-key/Two-lock system for working with potentially dangerous animals. She currently serves as Chair of the ZAA Safety & Security Committee and has been a trusted advisor to the AZA Safety Committee for the past seven years. Erin also plays a critical role in emergency preparedness as the Zoo Liaison and Instructor for Tactical Firearms Academy’s zoological emergency response training.

In addition, Erin is the Director of Crisis Response for GRAZE (Growing Resiliency for Aquarium and Zoo Employees), where she helps strengthen the industry through training, support services, and crisis response.

Erin exemplifies what it means to lead a culture of safety—through advocacy, education, and action. Congratulations, Erin, and thank you for your unwavering dedication to keeping our teams and animals safe.

The Highest Rated Session Award – 2025 Recipient: Amber Acord

🎉 Congratulations to Amber Acord! 🎉

We’re thrilled to announce that Amber Acord has been recognized with the Highest Rated Session Award at the 2025 AZFA Conference! Her outstanding presentation, "Safety Talks & Drills for Facilities Teams," resonated deeply with attendees and earned top marks for its relevance, practicality, and innovation.

Amber’s session addressed a critical gap in traditional safety drills by focusing on emergency preparedness tailored specifically for facilities teams. She shared actionable strategies and drill ideas covering scenarios such as chainsaw accidents, fall rescues from elevated areas, phase loss events, and maintenance shop emergencies. Her insights empower facilities professionals to take a more active role in safety planning and response.

Please join us in celebrating Amber’s achievement and her continued dedication to safety and excellence in facilities management!

Would you listen to a podcast?

Let’s be honest—getting articles for The Outlet has always been a bit of a challenge. I can only write so much about myself! Recently, someone suggested a fresh idea: what if we launched a podcast?

Think about it—something you could listen to on your drive home, during lunch, or while working on a project. It could be a fun, flexible way to stay connected and share stories, insights, and innovations from across our field.

I’m open to shifting gears and putting something together, but I want to know: is there interest? If so, what kind of topics would you want to hear about?

  • Interviews with project managers?
  • “MacGyver” submissions and creative problem-solving?
  • Conversations with managers, leaders, or front-line staff?
  • Deep dives into sustainability, animal welfare, or facility design?

Let me know what excites you. This could be a great way to bring our community’s voice to life—literally.

Let’s Make The Outlet Work for You

The Outlet has so much potential to connect and engage our AZFA members—but we’re just scratching the surface. Our website is packed with features, including forums and member tools, that many folks haven’t explored yet.

During the conference, I heard a lot of great conversations about the daily challenges we all face. That’s exactly the kind of dialogue we can continue online. I encourage you to jump into the Forums, or even reach out via email. If you're not sure who to contact, I’m happy to help connect you with others who might be facing similar issues.

Got a topic you’re passionate about? Share it! Submit an article to The Outlet. For every article we publish, you’ll earn $5 toward AZFA membership or conference registration. It’s a small thank-you for helping build our community and share knowledge.

Let’s keep the conversation going—online and off.

Thank You to our vendors for their continued support!!

Brightly Logo
MaintainX Logo