JOB POSTINGS

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Engineering Technician: General Maintenance/Life Support Systems

Position Summary

Responsible for general building maintenance duties as assigned. Performs preventative and predictive maintenance tasks, to include repairs, replacement, and maintaining various items throughout the facility. This can include plumbing, door operation, door hardware repair, outdoor operations, life support repair and installation, as well as installation, repair and maintenance of exhibits in front and back of house areas when appropriate.

Essential Position Functions

  • Performs preventive and corrective maintenance on existing building facilities, life-support systems, exhibits and associated interactives as directed by management
  • Meets with the Engineering Lead to coordinate daily work schedule
  • Works on new installations, repairs and perform preventative maintenance to ensure all aquarium areas are best in class
  • Maintains exhibit and support areas in a manner that will not obstruct daily operations or impact guest experience
  • Maintains minor building infrastructure needs and repairs
  • Assists with larger in-house projects as needed
  • Conducts routine maintenance inspections
  • Carries a radio on person and responds to departmental and facility needs when notified
  • Adapts to project changes as priority dictates
  • Completes a rigid training program on all facility equipment, and cross-training in life support operations to assist as needed. Required to pass certifications for forklift, boom lift, telehandler, and electric pallet jack operation
  • Follows all safety policies, procedures and requirements, to include use of appropriate personal protective equipment (PPE) when required
  • Ensures schedule flexibility with event coverage rotation as needed; may be assigned to work events after normal operating hours
  • Participates in on call rotation for after-hours emergencies
  • Delivers extraordinary customer service to all aquarium guests and internal customers
  • Maintains AZA readiness at all times
  • May be required to participate in rotating Hurricane ride out team on a seasonal basis
  • Supports the development of small Life-Support Systems
  • Maintains positive attitude in adverse situations
  • Supports TFA’s Shared Purpose by participating in a Conservation Day of Action shift on an annual basis
  • Performs all other duties as assigned or required

Education Requirements and Technical Skills

  • High school diploma or GED equivalent
  • 3-5 Five years of experience in building maintenance and life support trades
  • Familiarity with pumps and pressure sand filters preferred
  • Proven history of progressively increasing responsibility; Self-starter
  • Ability to troubleshoot, diagnose, and repair life support systems
  • Willing to learn and take on different skills/trades
  • Ability to understand and complete directions in order to complete minor repairs and improvements from concept to completion.
  • AALSO Life Support Operator Level 1 preferred
  • AALSO Water Quality Technician Level 1 preferred

Competencies

  • Customer Service Orientation — Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer’s needs; making the customer’s satisfaction a high priority in all areas of responsibility.
  • Teamwork — supporting, facilitating, and participating in activities that promote team effectiveness; demonstrating sensitivity for the feelings and needs of team members and supporting team goals.
  • Professional/Technical Knowledge— Remains current on developments in the field within and outside the organization; maintains proficiencies
  • Concern for Detail — Pays attention to every portion of any task, down to the smallest item
  • Quality — upholding standards beyond what is required; inspiring staff to maintain and initiate high standards of excellence in their work efforts.
  • Planning and Organizing — establishing a course of action with specific long-range goals for the aquarium; setting priorities among competing requirements and allocating resources in the most efficient and effective way; developing contingency plans that anticipate changes in the work environment.
  • Work Standards — Applies high performance standards to all work-related activities

Typical Physical Requirements

  • Sitting (0-1 hour per day)
  • Standing (3 or more hours per day)
  • Walking (3 or more hours per day)
  • Bending/Stooping — Occasionally to Frequently depending
  • Climbing stairs — Frequently
  • Climbing heights (8’) — Occasionally to Frequently depending
  • Crouching and/or kneeling— Occasionally to Frequently depending
  • Carrying and/or lifting (up to 80 lbs.) — Occasionally
  • Working near moving machinery — Frequently
  • Exposure to marked changes in temperature and humidity
  • Exposure to dust, fumes and gases with PPE
  • Typing on a computer keyboard
  • Coping with demands (stresses that are associated with the job and/or the work environment sothat acceptable levels of performance and overall contribution are maintained)
  • Operating machinery
  • Ability to travel (car) as needed — locally and/or nationally
  • Flexibility in working weekends, evenings and/or holidays as needed
  • Available for on-call emergencies