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Director of Facilities and Grounds

General Purpose 

The Director of Facilities and Grounds (DFG) directs, administers, and coordinates the operational activities of the Maintenance, Custodial, and Horticulture departments. The DFG actively participates in organization-wide policy decisions, strategic planning, fundraising strategy, Board relations, resource allocation and representation of the Zoo’s mission and brand.

Our comprehensive compensation package includes 100% employer paid Medical/Dental/Vision, Employee Assistance Program, 401k, 10 Paid Holidays, Paid Sick and Paid Vacation time on an accrued basis. The pay range for this position is $85,000-105,000 per year. Offers will be based on the successful candidate’s experience.

 Essential Accountabilities 

  • Develops and maintains positive working relationships across all internal departments and works closely with fellow department leaders.

  • Provides oversight and coordination of outside contractors.

  • Sets a standard for safety that is impeccable and tracks all training, licensing, and certifications required to execute a maintenance, custodial and horticulture program.

  • Develops and implements innovative programs, processes, and procedures to reduce short- and long-term operating costs and increase productivity and efficiency.

  • Oversee all inspections, maintenance and service required to maintain all fleet vehicles.

  • Prepares maintenance, custodial, and horticulture department annual budgets in a timely manner. Works with department managers to implement budgets throughout the year.

  • Works with department Managers to ensure compliance to ADA, AZA, OSHA and USDA requirements in all aspects of Zoo operations.

  • Directly develops and implements a deferred maintenance program and project manages capital operation projects.

  • Direct management strategies, measures effectiveness, evaluate success, and work to improve outcomes for maintenance, custodial, and horticulture teams in the development and implementation of the zoo’s maintenance and grounds programs, including buildings and equipment. Works with managers to resolve challenges.

  • Provide strong, strategic leadership and vision to maintenance, custodial, and horticulture teams. Motivates, teaches, encourages, and creates a collaborative learning environment. Develops and champions programs that encourage employee growth, accountability, and participation in FCZ’s Conservation Impact Pillar work. Oversees all personnel management activities for the department.

  • Submits and manages operational capital projects and works with the executive team to develop approaches for project implementation andon-site management.

  • Manages and implements the zoo’s work order and inventory record keeping system.

  • Provides direct supervision to managers which includes training, instructing, assigning, reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, selecting new employees, acting on employee problems, recommending and implementing disciplinary actions, coaching, evaluating employees, defining goals, and recommending pay increases. Completes staff performance reviews in a timely manner.

  • Oversees bid process and purchasing for services, materials, temporary staffing, and equipment. Works with COO/CFO for direction and approval.

  • Oversees and directs IPM (Integrated Pest Management)

  • Liaison for capital construction projects with Project management.

  • Acts as a liaison for the City of Fresno requirements.

  • Other duties as assigned.



  • Bachelor’s degree, or equivalent combination of education and experience.

  • Minimum ten years high-level facilities and ground maintenance experience. Five years’ related experience in an AZA accredited facility preferred.

  • Strong verbal and written English skills and the ability to communicate and work effectively with varied stakeholders. Bilingual skills a plus.

  • Solid computer skills, including proficiency working with databases and Microsoft Office Suite, particularly Word, Excel, Outlook and PowerPoint required.

  • Strong planning, analytical and decision-making skills are required, with the ability to work in a dynamic, evolving organization.

  • Demonstrated motivational and problem-solving acumen with a high degree of integrity and ethics.

  • Possesses the ability to articulate and inspire support for a vision of the future.

  • Valid California driver’s license.

Physical Requirements

These are physical and mental requirements of the position as it is typically performed.  Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.  Upon request for a reasonable accommodation, the Zoo may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

  • This position involves walking and standing for long periods. The employee may be required to bend, stoop or kneel.

  • Close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Color perception is also required.

  • Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction.

  • Expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken information to others in small and large group settings.

  • The employee is regularly required to lift and/or carry up to 25 pounds, and occasionally up to 50 pounds.

Work Environment

  • This position regularly works with others including Zoo executives and employees, Zoo guests and community members, media and government officials.

  • This position functions both indoors and outdoors, with exposure to heat, cold, inclement weather, Zoo environments and external events.

  • The employee may be exposed to environmental substances such as dust/dirt from zoo grounds.

  • Regular local travel and occasional out-of-town travel required.


We inspire people to care for animals, create connections, build community, and save wildlife.


A just future that begins with us and makes possible a world where people and wildlife thrive together.

Organizational Pillars 

WILDLIFE SCIENCE – Creating environments for animals to thrive

  • Outstanding animal care

  • Research-driven animal wellness

  • Meaningful connections

  • Transformative exhibits

  • Effective global and regional conservation

COMPANY CULTURE– Promoting personal and professional staff fulfillment

  • Collective success

  • Career growth and development

  • Commitment to staff well-being and happiness

COMMUNITY PARTNERSHIPS – Fostering a sense of belonging and connection to our mission

  • Premier cultural destination

  • A sense of belonging for all

  • Equitable access

  • Environmental and social justice

  • Trusted leader in conservation and sustainability

  • Rooted in the Central Valley

SUSTAINABLE BUSINESS – Striving for sustainability in our business and operations

  • Sustainable business model

  • Continued community support (Measure Z)

  • Compelling brand

  • Modeling green practices