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Facilities Systems Manager

The Oregon Zoo is seeking an experienced Facilities Systems Manager. If you thrive in a dynamic,unique environment where every day brings new challenges and opportunities to learn and excel,come join our team!

The Oregon Zoo is a 64-acre multi-facility campus which includes animal habitats, offices,classrooms, and a world class Veterinary Hospital, with diverse MEP systems that fulfill a variety of evolving needs. In close collaboration with all stakeholders, the Facilities Systems Manager uses their experience, aptitude, and training to understand the complexities of the multiple building systems necessary to provide habitats for the Living Collection as well as a safe, healthy, and comfortable environment for guests and staff of the Oregon Zoo. These critical systems include:HVAC, Building Automation Systems (BAS), and aquatic Life Support Systems (LLS) as well as their associated mechanical, electrical, plumbing, and digital components. The person in this role will oversee the operations, preventive maintenance, repair, and renovation of these systems.

Facilities systems are managed through the supervision of staff, the effective use of contractors,collaboration with Oregon Zoo and Metro staff, and the direct application of technical experience and expertise. The individual in this position will also be a technical contributor and subject matter expert on design teams for future and current capital improvements, including capital and repair projects that are currently underway. The Facilities Systems Manager will assist in the preparation of annual budgets, and develop protocols and procedures for operation and repair of building systems.

What will you do?
• Manages HVAC, Building Automation Systems (BAS), and aquatic Life Support Systems(LSS); Oversees and coordinates the HVAC and LSS departments
• Supervises and directs technical and trade positions; provides coaching and helps staff grow professionally; hires, trains and manages employee performance; explains and enforces work rules, policies, and procedures
• Effectively organizes and oversees the daily work activities of assigned staff and contractors in order to optimize productivity, team work, and results
• Assists project managers in the development of Building Automation and HVAC retrofit project plans and system integration plans for new Building Automation systems or complex enhancements to existing systems
• Prepares specifications and reviews bids for outside services and contractors and acts as subject matter expert on repair and remodel projects throughout Zoo campus
• Oversees system programming and user interface graphics, system security and system backups, resolution of operational network problems, and the generation of special reports as required
• Creates, implements and manages campus wide systems standards for new and remodel projects
• Develops and implements quality control standards and operating procedures; evaluates processes and procedures to ensure maximum efficiency and effectiveness of sustainable operations
• Distills technical information and presents to non-technical stakeholders in a concise and understandable manner
• Promotes respect for diversity as a key organizational value; values diversity and sets an example for others
• With the Facilities Director and Facilities Maintenance Manager, prepares short and long range goals for the facilities systems, including oversight of the execution and supervision of those goals
• Participates in the preparation and administration of the Facilities maintenance budget and program goals and objectives; monitors expenditures to stay within budget
• Assists in the administration the Zoo’s Facilities Permit Program with the City of Portland;assists in the administration and provides tracking, reporting, progress and oversight functions for the Zoo’s maintenance work order system and preventative maintenance programs
•Assists in the administration of the Zoo’s Repair and Replacement fund and capital asset fund

Attributes for success:
• Knowledge of facility maintenance and management practices, HVAC, BAS, and MEP
• Knowledge and expertise in areas of facility infrastructure maintenance and repair
• Knowledge of applicable regulations that affect the facility (federal, city and state codes, etc.)
• Knowledge of project management and coordination, including contract negotiation
• Knowledge of principles and practices of record keeping and administration
• Knowledge of effective management, including team building, personnel supervision,training and performance evaluation
• Knowledge of budget implementation and monitoring
• Skills to provide technical expertise perform troubleshooting
• Ability to negotiate with contractors, staff and other zoo divisions
• Ability to understand and support concepts of union environment and collective bargaining
• Ability to provide planning, leadership and technical oversight in developing goals and objectives for assigned area
• Ability to organize and analyze information for preparation of clear and concise reports
• Ability to maintain safety programs, stays current with regulation and industry practices, and conduct training

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Metro is committed to ensuring the health and safety for our employees and our community. As apart of this commitment, Metro has implemented a vaccine requirement policy for employees, paid and unpaid interns and volunteers.
Proof of full COVID-19 vaccination is considered a minimum qualification requirement for Metro job applicants and this proof will be requested during the hiring process. View: Metro COVID-19 Vaccination policy If you require an accommodation under this policy for a medical condition or disability, or sincerely held religious belief, please email

If terminated for cause, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.

• Advanced knowledge and training, which can be evidenced by a degree, certification, or experience with an emphasis in facilities maintenance, HVAC, and MEP systems, AND
• Three years of experience in maintenance supervision, including experience managing in an environment with multiple facilities and grounds accessible by the public; OR
• Any combination of experience and education that provides the applicant with the desired skills, knowledge and ability required to perform the job.
○ Valid driver’s license (includes a driver’s license check at time of hire if selected)

Preferred Qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify.However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
• Experience operating and integrating different DDC systems for HVAC and lightning systems.
• Familiarity with Aquatic Life Support operations
• Experience integrating, programming, and configuring BACnet systems.
• Experience creating submittals, performing equipment selection, and completing control and mechanical schematics.
• Experience performing contractor submittal reviews and project QA/QC.

Work location:
This position will primarily work at the Oregon Zoo on-site. Due to the nature of the work there is no option for teleworking. Work will generally occur Monday through Friday with occasional nights and weekends required to support the Zoo’s 364 days a year operation.

Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
(1) Attachment of a Resume; and
(2) Answer to the supplemental question.

Metro offers a highly competitive compensation and benefits program. Based on our internal equity review and candidates qualifications the appointment will typically be made between $84,821.00 –$110,000.00 annual rate. The full salary range for this position is $84,821.00 – $120,499.00annually. This position is not represented by a union and is classified as a
Service Supervisor IV. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.

Hello, we’re Metro: Across greater Portland in 24 cities and three counties, there’s one local government that brings us all together. Led by an elected council, Metro helps Oregonians shape the future and provides services that make life better today. Metro’s work spans parks and nature,land and transportation, garbage and recycling, and arts and events. We help make greater Portland a great place to call home.

Additional Information Related to COVID-19:
The health and safety of our employees and community is a top priority for Metro. Employees will be required to follow all Metro COVID-related policies and procedures, which may meet or exceed guidelines set forth by the CDC, Oregon Health Authority, and other federal, state and local jurisdictions. Learn more at

Diversity and Inclusion:
At Metro, we strive to hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.

Equal employment opportunity:
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.

Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570.

Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources 503-797-1570.

Public Employees Retirement System (PERS): Metro pays the employee and employer portion of the PERS contribution.

Veterans’ Preference:
Under Oregon Law, qualified veterans may be eligible for veterans’ preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans’ preference for this job, please provide qualifying documents as instructed during the application process.