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Maintenance Manager

The Maintenance Manager is responsible for managing all aspects of the Maintenance Department. This includes the care and upkeep of all maintenance assets, such as heavy equipment, managing maintenance budget and resources, and managing and training Maintenance Technicians. The Maintenance Manager is also responsible for planning, directing and executing projects to maintain, repair or construct facilities and equipment at the Birmingham Zoo. The Maintenance Manager is an integral part of the Zoo’s safety program and is responsible for the training of personnel on safe and proper use of equipment. The Maintenance Manager will be responsible for overseeing the continuous improvement of the maintenance process and executing long-term strategic plans.

Work is evaluated through meetings, budget, time constraints and results achieved.


  • Participates in the planning of renovations and major projects at the Zoo, with an eye to future maintenance requirements.
  • Participates in the planning and implementation of short- and long-range goals and priorities for BZI Maintenance.
  • Directs a formalized preventive maintenance schedule to appropriately steward the Zoo’s buildings and equipment; schedules repairs, maintenance and installation as needed.
  • Directs work crew skilled in a variety of building trades to address HVAC, construction, welding, electrical, plumbing, and other ongoing maintenance needs of the Zoo.
  • Plans, prioritizes, reviews and evaluates performance of personnel, contractors and sub-contractors engaged in construction, maintenance and repair of Zoo facilities and equipment.
  • Responsible for implementing and maintaining work order system to ensure orderly management of facility maintenance and repairs.
  • Responsible for developing and maintaining quality standards.
  • Responsible for developing and maintaining associate safety standards.
  • Qualifies suppliers for approval based on price and delivery/inventory needs.
  • Gathers bids on projects outside the capabilities of the in-house staff.
  • Maintains records and files on equipment, supplies, and assigned personnel.
  • Requisitions supplies as needed within budget constraints or with executive approval.
  • Participates in troubleshooting and repairs.
  • Utilizes and/or operates vehicles such as trucks and construction vehicles.
  • In collaboration with Operations Manager and Rides Lead as appropriate, trains and authorizes certain Zoo personnel in the operation of the Zoo’s heavy equipment and train.
  • Keeps the Zoo free of hazardous waste through timely and proper disposal of all waste streams common to maintenance such as paint, oil, cleaning solvents, etc.
  • Attends meetings and seminars as appropriate to keep abreast of changes in the construction and facility maintenance field; maintains membership in the Aquarium & Zoo Facilities Association (AZFA).
  • Other duties as assigned.


  • High School Diploma required; College degree in Engineering or other related field preferred.
  • Five (5) or more years as a facility maintenance supervisor or equivalent experience.
  • Must have ability to utilize the following materials: blueprints, calculator, computer, general office equipment, hand-tools, and power equipment.
  • Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and have the ability to handle multiple tasks and meet deadlines.
  • Must have ability to foster teamwork within and across teams.
  • Must have basic competency in computer skills.
  • Must have a current valid driver’s license with no prior traffic violations (within the last five years).
  • Must provide documentation of current, negative TB test within the last year or be willing to take a TB test.


The Maintenance Manager position is impacted by hazardous exposures common to the maintenance industry.   Some of the following exposures will occur daily:

  • Exposure to unusual elements, such as dirt, dust, fumes, extreme temperatures, humidity, darkness, and/or noise.
  • Hazards associated with train and carousel ride operation and maintenance.
  • The proper use and understanding of cleaning agents
  • Hazards associated with swimming pool maintenance and the use of chloride.
  • Equipment operation requiring the use of personal protective equipment such as ear and eye protection.
  • The hazards of working with electricity.
  • Understanding the protocols surrounding confined space.
  • Requirement to troubleshoot equipment in high and hard to reach locations.

Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.

The Maintenance Manager is responsible for keeping safety policies and procedures for their areas updated.  In addition, the Maintenance Manager will conduct monthly safety training sessions addressing specific situations that could occur in their department.

The use and understanding of a variety of personal safety equipment is mandatory.  The Maintenance Manager bears overall responsibility for making sure that all employees under their direction are trained on the proper use of safety equipment.

The Maintenance Manager, as with any employee of the Zoo, is required to be familiar with the Zoo’s overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.