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Plumbing Manager

SUMMARY: The Manager of Plumbing will provide oversight of the Plumbing Department day-to-day operations responsible for the installation, maintenance and repair of the plumbing systems throughout the Saint Louis Zoo.  As a key leader of Facilities Management, this position will support the Zoo’s mission and advocate the Zoo’s core values and three keys.

DUTIES AND RESPONSIBILITIES: The following reflects Management’s definition of essential functions for this position but does not restrict additional assigned tasks.  Management may assign or reassign duties and responsibilities to this position.

  • Plan, coordinate and direct the daily activities of the Plumbing Department including all facets of the installation, maintenance, inspection, operation and repair of pipes and fixtures associated with water distribution, sanitation and storm systems.
  • Establish and execute a preventative maintenance and routine servicing program including but not limited to the inspection, testing, and cleaning of drains, sewer lines, hot water heaters and boilers, grease traps and interceptors, backflows and pumps, valve exercising and hydro jetting.
  • Obtain plumbing permits with the City of St. Louis; ensure the safety of the work and its compliance with building, construction and zoning codes.
  • Develop and administer emergency response plans for plumbing related emergency-type situations including response procedures, standards and documentation of available resources.
  • Administer the Zoo’s human capital management software for time and attendance, payroll, benefits and workforce management.
  • Manage the CMMS work order system for work scheduling, preventative maintenance programs and record keeping related to this department.
  • Collaborate with all Facilities Management departments to assist with creative design solutions, construction and general maintenance needs.
  • Operate and train staff on all related tools, equipment and machines.
  • Utilize Zoo purchasing policies to procure goods and coordinate contractual services for the maintenance and repair of the Zoo.
  • Ensure that proper safety guidelines and usage of PPE are followed at all times.
  • Know and understand the Zoo employee handbook and adhere to all stated disciplinary actions and personnel policies.
  • Work in close collaboration with all Zoo internal departments.
  • Perform other duties as assigned.


  • Supervise skilled trade personnel for the plumbing installation, maintenance and repair of the Zoo.


  • High school diploma or equivalent required.
  • Minimum five years of experience in the technical fields involving the installation, maintenance and repair of plumbing systems and equipment required.
  • Journeyman plumber’s license required.
  • Possession or the ability to obtain master plumber certification within six months of employment required.
  • Minimum two years of experience in a supervisory position preferred.
  • Backflow certification preferred.
  • Knowledge and experience with automated technologies, CMMS and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.).
  • Possession or the ability to obtain OSHA 10/30-Hour Training certification.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities and workflow with enthusiasm.
  • Superb customer service with a commitment to excellence and high standards.
  • Good judgment with the ability to make timely and sound decisions.
  • Ability to work well in a team environment with subordinates, peers, and superiors.
  • Possession or the ability to obtain a Missouri Class E Driver’s License is required for residents of Missouri.
  • All successful candidates for this position will be required to submit to a criminal background check and drug test.


  • Must be able to push, pull, bend, squat, stoop, climb stairs or ladders and twist many times a day.
  • Must be able to safely lift, carry and load 50 pounds.
  • Physical capacity to endure exposure to inclement weather, dust, potentially dangerous and unpredictable animal species, potentially dangerous machinery, restraint devices and hazardous chemicals. Use of proper PPE may be required.


  • This position will work in both a shop environment and outside. Significant exposure to weather is possible.

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